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Job Title Wheelchair Driver*
Location Landover, MD*
*Position is based out of Landover, MD
Department Drivers
FLSA Status Non-Exempt
Shifts hiring Full-time


We are looking for people with a good clean driving record as the number one job qualification. A CPR certification would be a PLUS but is not required. You should be able to maneuver a wheelchair with a patient weighing up to 400 lbs., operate a wheelchair van lift, be on time as directed by dispatch, have great customer service skills, and a caring attitude. Please let us know if you would like to join an amazing team of healthcare professionals with a great reputation for quality care and on time performance!

ESSENTIAL DUTIES/RESPONSIBILITIES

  • The primary responsibility of the wheelchair van driver will be to maintain and operate the ground wheelchair van in all types of weather.
  • Responsible for participating in the delivery of non-emergency wheelchair van services.
  • Demonstrates ability to operate communication equipment as used in transport services. Communicates with personnel, facility staff, and clients in a manner that facilitates the transport process. Interacts with other health care professionals in a concise and professional manner.
  • Maintains transport logs, information, and equipment checks as outlined by policy and practice. Maintains equipment stock levels as required.
  • Responsible for the safe operation of the wheelchair van in accordance with federal, state and local laws and regulations; as well as Procare Policies and Procedures.
  • Performs routine maintenance check on assigned vehicle at the beginning of each shift. Reports and documents service required to Team Lead or Manager.
  • Communicates professionally with patients, family members and medical personnel, with a caring and thoughtful attitude, always going above and beyond for our patients. May be required to assist with personal patient belongings or personal o2 tanks (ensure that any personal o2 tank is safety secured or stowed when the vehicle is in motion).
  • Accommodates family members to the extent possible without jeopardizing the safety of the patient.
  • Provides Procare Communication Center with information required to initiate, track and close out the report, including documenting the transport as required by Procare.
  • Responsible for insuring response time compliance is met according to contractual obligations and instructions provided by the Dispatcher or Call Taker.
  • Completes appropriate records to accurately report patient condition at time of transport and to record services rendered by Procare personnel before and during transport.
  • Ensures that assigned vehicle is adequately stocked and cleaned according to Procare policies and procedures.

KNOWLEDGE & EXPERIENCE REQUIRED:

  • High school diploma or its equivalent
  • Approval by the appropriate governmental authorities to provide wheelchair van driving services such as the Public Service Commission as well as WMATC - REQUIRED. Current Basic CPR card. (or ability to obtain within 6 weeks of employment)
  • Current Maryland driver license
  • General computer knowledge, cell phone use knowledge
  • Operation of a motor vehicle within Maryland state laws.
  • Effective written and oral communications and ability to converse in English and be understood when speaking English.

General Wheelchair Van Transport Guidelines:

  • Patient must be able to sit and transport safely in a wheelchair ie. the patient should have the ability to sit upright safely on their own and not fall forward or down. If they cannot, they may qualify to be transported via ambulance so long as a medical necessity form is provided evidencing a medical necessity to be transported via ambulance.
  • Patient must not transport with any O2 containers except the personal sized containers that can be safely strapped to their wheelchair. Patient must be able to understand, operate, and self deliver the oxygen as it is considered a medication that a wheelchair van driver is not trained to manage or assist in the administration of oxygen. Patients who are being transported on O2, other than the personal sized self-administered containers described above, may qualify to be transported via ambulance so long as a medical necessity form is provided evidencing a medical necessity to be transported via ambulance.
  • Patient must be able to stand and pivot in order to safely put themselves into the wheelchair or with minimal assistance from facility staff. Wheelchair van drivers are unable to lift the patient into the wheelchair. If a patient is unable to safely stand and pivot, they may qualify to be transported via ambulance so long as a medical necessity form is provided evidencing a medical necessity to be transported via ambulance.
  • Wheelchair van drivers are unable to assist the patient up or down one or more stairs and/or carry a wheelchair up or down one or more stairs. A family member must be available to assist the patient as wheelchair van drivers do not have the training required to move or lift patients. Medicare guidelines must still be met in order for an ambulance to be provided so patient must meet medical necessity requirements for ambulance transport.
  • Patients being transported via wheelchair should not have active isolation precautions or any other medical conditions that would require Personal Protective Equipment, Medical Device Operation, Medicine Administration, or Medical Care by the wheelchair driver. Wheelchair van drivers are not emergency medical technicians and are not qualified, trained or licensed to provide care or administer any medications. If a patient is under active isolation precautions, they may qualify to be transported via ambulance so long as a medical necessity form is provided evidencing a medical necessity to be transported via ambulance. 

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